WARRANTY SERVICE
Warranty Service – Reliable Support for Your Marine Equipment
At Towimor, our commitment to quality extends beyond the delivery and installation of our equipment. We stand behind the reliability, performance and engineering of our mooring winches, deck machinery and marine equipment.
Our Warranty Service provides technical support to shipowners, vessel operators and shipyards, helping ensure the reliable operation of Towimor equipment throughout the warranty period.
Should an issue arise, our service team works closely with customers to assess the problem, determine the appropriate corrective action and coordinate the necessary technical support and spare parts supply.
What Does Our Warranty Service Include?
- Technical Support and Troubleshooting – Assistance from Towimor’s service and engineering teams to assess reported issues and determine the appropriate course of action.
- Genuine Towimor Spare Parts – Supply and replacement of defective components in accordance with the applicable warranty terms and conditions.
- Technical Diagnostics and Root-Cause Analysis – Investigation of equipment malfunctions to identify their causes and support effective corrective measures.
- On-Site Service and Repairs – Technical inspections, adjustments and repair work on board, subject to warranty coverage, service availability and agreed arrangements.
- Direct Factory Support – Access to Towimor’s engineering expertise and technical documentation to support the diagnosis and resolution of equipment-related issues.
Why Choose Towimor Warranty Service?
- Reliable Technical Support – Professional assistance focused on resolving equipment issues and supporting operational continuity.
- Quality and Safety – Corrective actions carried out in accordance with applicable technical requirements, original equipment specifications and relevant classification requirements.
- Coordinated Service Process – Clear communication and coordination throughout the warranty claim assessment and resolution process.
- Manufacturer Expertise – Direct access to the knowledge of the team responsible for designing and manufacturing your equipment.
Need Warranty Assistance or Technical Support?
If you experience an issue with Towimor equipment or have questions regarding warranty coverage, please contact our service team.
To help us assess your request efficiently, please provide the equipment type, serial number, vessel name and a brief description of the issue, together with photographs or other relevant technical information where available.
Towimor Service Team – supporting the reliability and performance of your marine equipment.
